The College also plays a transformative role within the educations sphere by challenging the current dominant/formal educational practices that disregards indigenous knowledge and the prior knowledge individuals acquire outside formal learning

Collaborate with other educational institutions who share the vision of the College

In striving to achieve this the workers’ College embraces the following Values

Educational practices that sustain the participatory practices and critical learning processes.

Values of open debate, democracy and non-discrimination on the basis of race, sex, religion or political affiliation,

Competent and efficient trade union and community organisation

Accordingly, the Workers’ College is dedicated to Quality in all aspects of Education and Research. We believe that the quality of our products and services is a true projection of our commitment to excellence and continuous improvement. We will strive to provide quality service and meet the agreed requirements of our users, learners and constituent organisations, both internally and externally. We will always communicate openly and honestly with our users and associates so that we develop and unquestionable reputation for integrity and sound relationships.

The Quality Objectives of the Quality Management System are;

  • To provide high quality evidence based education in keeping with principles and objectives of the NQF and the skills and education enabling legislative framework, in such a way as to be an attractive option to learners and users of the organisational services.
  • To offer high quality accredited unit standards and qualifications in areas relating to skills development, education practice, trade union and community development through being an accredited provider registered with the ETDP SETA and maintain such accreditation.
  • To offer high quality tertiary (higher) education registered as a private higher education institution with the Department of Higher education and training complying with the Higher Education Act, 1997 (Act 101 of 1997).
  • To manage the organisation in a sustainable, effective, efficient and strategic manner including constant monitoring and evaluation with sufficient feedback loops to ensure continuous improvement and facilitate organisational learning and institutional memory.
  • To attract and retain quality educational and operational staff who are motivated by and committed to the practice of adult education and the organisational mission.
  • To ensure the management and provision of education, research and allied services is informed by and meets constituent and learner needs.
  • Through efficient and transparent financial and operational management ensure that the Workers’ College is a valued partner and attractive funding prospect donors and relevant government functions.

To achieve this, the Workers’ College will:

  • Have as a primary focus; the practice of accredited worker education and training, skills development, trade union practice and community development.
  • Identify and acquire the necessary controls, processes, equipment, resources and skills to meet user, learner and skills and education framework requirements
  • Seek continuous improvement in our quality performance taking into account user requirements and management practices
  • Document, implement and continuously improve our work practices and systems
  • Review the strategic plan of the organisation annually and communicate same to all stakeholders through different mechanisms including the website and annual operational report.
  • Provide and utilize the necessary resources in the most efficient manner, in order to achieve our set objectives and targets
  • Conduct regular audits and maintain ETQA accreditation
  • Review this and other policies at regular intervals in consultation with relevant role players, within 3 months of a declared review date.
  • Link quality to reward systems in the organisation
  • Ensure all staff and governance members are aware of the policy framework and the operational aspects of the quality management system.
  • Create an environment of clear policy direction and consistent application of these policies which is measurable through indicators and targets
  • Serve on task teams and committees concerned with policy development and operationalisation of education and skills frameworks in South Africa.
  • Ensure integration and compliance with the South African Qualifications Authority Act, 1 995 (Act no 58 of 1995) and its regulations as amended from time to time.
  • Ensure compliance with all other relevant legislation and regulations related to skills development, further and higher education in South Africa as amended from time to time.
  • Scan the environment for changes in good practice relating to all aspects of educational and operational practice and any changes in legislative and policy frameworks.
  • Use research capacity to ensure cutting edge knowledge production and dissemination.
  • Develop strong and mutually beneficial relations with other ETD institutions, government and non-government organisations that have compatible values.
  • Communicate regularly transparently and fully with the ETQA and any other relevant quality assurance bodies and frameworks.
  • Communicate effectively with learners and users of the workers College in a way that adds value towards the objectives of these constituents.
  • ETD and relevant operational staff shall have monthly quality meetings directed towards surfacing lessons to improve the design implementation and assessment of education provided by the Workers College.

Components of the Quality Management System Procedures cover

  • QMS nomenclature and referencing
  • Reporting Systems
  • Measurement and Monitoring Stakeholder satisfaction
  • Internal audits
  • Analysis Review of data
  • Corrective and Preventative Continual Improvement
  • Policy Development Procedure